About Shipping

Some of our product are shipped directly from our suppliers. Products that may require setup, programming or configuration such as internet routers are shipped from our office.

SHIPPING RATES

Estimated Fees:

To determine the estimated shipping cost to ship any item to your desired address, you may select any item and the estimated shipping cost will be displayed in your cart. You are NOT obligated to make the purchase or provide a payment method if you do not choose to proceed to checkout.

Actual Shipping Fee

The actual shipping fee will be displayed at checkout once your actual destination address in inserted on the shipping page.

Shipping Guarantee Fee

Shipping Guarantee offers premium protection and safety for your valuable items during shipping. We'll reship your package immediately at no extra charge if it's reported lost. It is optional, you will be able to uncheck it if you do not need the shipping insurance.

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you immediately and advise.

Overnight delivery is only available for orders with physical delivery addresses within South Africa. Delivery delays can occasionally occur due to unforeseen circumstances. Shipment to P.O. boxes are not allowed we ship to physical addresses within South Africa. You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

We are not liable for any products damaged or lost during shipping. If You received your order damaged, please contact us immediately via email netbuzz247@gmail.com or contact our office on 0150006790 or via the contact us page in order for us to find an appropriate solution. Please save all packaging materials and damaged goods before contacting us.

Shipping Methods and Delivery Times

1）Shipping from our suppliers: shipping time is: 3-5 working days, Shipping methods are local couriers. Shipping costs are calculated on the checkout page.

2）Shipping from our offices: shipping time is: 7-14 working days, Shipping methods are local couriers. Shipping costs are calculated on the checkout page.

Note:

1）Business days do not include Saturday/Sunday and any public holidays.

2）Shipping time estimates are based on normal circumstances and are not a guarantee of delivery times.

3）Above shipping methods may be changed due to specific situation.

4）Shipping Time does not include a 1-2 day processing period required to process your order from the date your order is placed.

5）We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses your availability at the delivery address. Delivery times may also be affected by circumstances out of our control such as war, flooding, hijacking ect.

6）If there is any shipping issue with your package, you must contact customer support within 7 days after your order was placed.

7）If your address is in remote areas , we may need to charge extra for the shipping fee ant it may also affect shipping times.